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Vertical Dance Privacy Terms & Conditions

Vertical Dance Ltd

recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: www.verticaldance.com. The Site is operated by Vertical Dance Ltd.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at info@verticaldance.com:

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Vertical Dance requests identifying information when you:

Register on any of our web sites.
Place an order.
Provide feedback to an online survey or tell us about an idea or suggestion.
Participate in a rebate program, contest, or other promotional offer.
Request a SPECIAL SERVICE
Request information or files from technical support or customer service.

In these instances, Vertical Dance Ltd will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What Vertical Dance Ltd Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Vertical Dance Ltd and will only be used by Vertical Dance Ltd to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. Vertical Dance Ltd does not share, rent, or sell any personally identifying information provided through our Site www.verticaldance.com to any outside organization for use in its marketing or solicitations.

www.verticaldance.com On-line Store. The Vertical Dance Ltd On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

www.verticaldance does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.verticaldance.com, Vertical Dance Ltd cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Changes to this Policy

Vertical Dance Ltd may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

Credit Card Security

We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal.
If you choose to use a PayPal account, your personal credit card information will not be given to Vertical Dance Ltd.

Terms & Conditions

Vertical Dance Ltd, maintains this product and information site (the "Site") for your personal entertainment, information, education, and communication. When accessing and browsing the Site you agree not to distribute, modify, transmit, reuse, re post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without Vertical Dance's, prior written permission. Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Vertical Dance Ltd, if any, are superseded and of no force or effect.

Whilee Vertical Dance Ltd uses reasonable efforts to include accurate and up to date information in the Site Vertical Dance Ltd makes no warranties or representations as to its accuracy. Vertical Dance Ltd assumes no liability or responsibility for any errors or omissions in the content of the Site.

Vertical Dance Ltd is not a substitute for medical care, and offers no health warranties or guarantees of any kind. ALWAYS CONSULT A PHYSICIAN BEFORE STARTING ANY EXERCISECISE PROGRAM.

Copyright & Trademark
You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Vertical Dance Ltd. Vertical Dance Ltd neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Vertical Dance Ltd.

Images of people or places displayed on the Site are either the property of, or used with permission by, Vertical Dance Ltd. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Any communication or material you transmit to the Site by electronic mail or otherwise, will be treated in accordance with our privacy policy. By transmitting or posting any communications or materials to this site, you agree that Vertical Dance Ltd or any of its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. Vertical Dance Ltd and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing and marketing products using such information.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of Vertical Dance Ltd and others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Vertical Dance Ltd, or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Vertical Dance Ltd will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

Vertical Dance Ltd has not reviewed all of the sites linked to the Site and is not responsible for the content of any non Vertical Dance Center, LLC off-site pages or sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

Although Vertical Dance Ltd may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Vertical Dance Ltd is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Vertical Dance Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing Vertical Dance Ltd to disclose the identity of anyone posting any such information or materials.

Vertical Dance Ltd is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Vertical Dance Ltd also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site of any materials, data, text, images, video, or audio from the Site.

Vertical Dance Ltd does not endorse the content on any third-party websites. Vertical Dance Ltd is not responsible for the content of linked third-party sites or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.

Vertical Dance Ltd may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

VAT

All items sold on the Vertical Dance website or by Vertical Dance as inclusive of 17.5 % VAT. Our VAT NO: 872 7329 95
Our Company NO. 05346578 For further information regarding VAT please contact US

MEMBERSHIP SECURITY

Members of Vertical Dance Ltd, may not share, give or sell their password or username to any other person or company. Excessive viewings or logins by any member will be construed by Vertical Dance Ltd as fraudulent use of services, which will result in the immediate cancellation of membership without refund. When applying for membership you agree to take all actions possible to protect your username and password from fraudulent use.

Vertical Dance Ltd reserves the right to cancel any membership it believes has been compromised, or is being used fraudulently, at our own discretion.

GIFT MEMBERSHIP TERMS

Any recipient or user of a Gift Membership is bound by all Terms and Conditions listed herein.

Gift Memberships do not renew automatically.

FREE TRIAL TERMS

The one week (7 day) free trial only applies to customers purchasing an X-Pole directly from Vertical Dance Ltd or from whitter26 on EBay.

MEMBERSHIP BILLING

Payment via PayPal only. If you pay via PayPal echeque your password will not be issued until receipt of cleared funds. Following the free trial period, All memberships are NOT renewed automatically.

RETURNS AND REFUND POLICY FOR ONLINE LESSONS

Viewing video and audio material on the site requires broadband access. No refunds are given for failure to have broadband, including Gift Memberships of memberships purchased for third parties.

X-POLE

All prices above exclude postage and packing. When adding to your order, please select the delivery method of X-Pole equipment delivery (costs £11.95 to the UK) which supplies 3 day delivery plus 1 day handling, when in stock (no Saturday delivery) to anywhere in the UK (Except channel Isle and Ireland). KT does not take delivery of the poles so you MUST add on the p+p.

Orders must be received before 12noon for 3 day delivery. If you purchase before 12 noon on a Friday you will receive your pole on Monday/Tuesday (when in stock). We can not give an exact time for delivery, if you are not in when your pole arrives a card will be left and you can rearrange delivery. If you do not collect your pole it will be returned to us and you will be recharged for the pole to be reshipped. If you are persistently not in to receive your item you will be charged £5 per item. If you have a query on delivery please contact customer support on 07958 220 259. Vertical Dance can not be responsible for items once shipped, we will supply tracking, the customer must arrange for redelivery using the tracking number.

REFUND AND RETURNS FOR THE X-POLE
If you would like a refund on the pole, once purchased it must be returned to us within 14 days, there will be a 10% admin fee. If you would like a refund on the pole once dispatched, there is a 10% admin fee Plus the postage charge, as long as the box and envelope has not been opened. The pole must be returned at the cost of the buyer. Please contact us for a return address.

CLASS/LESSON/COURSE BOOKINGS

You can join a class at any time (when not fully booked) as classes are designed to each students level. Classes are non transferable. Refunds will only be given with 7 days notice before the start of the course/class/party. 24 hour notice must be given when unable to attend the class or you will forfeit. You must complete your 6 week course within a 8 weeks of booking unless agreed via email by Vertical Dance. Once you have paid for your class/course you must come to the next available lesson, unless otherwise pre arranged. You have one month from time of

You must be over the age of 18 to join a Vertical Dance Class or 16 with parents consent.

ONLINE LESSONS/ONLINE TEACHER TRAINING
The online instructional data base requires that you have at least 1MB speed broadband. If you do not the video clips will either not play or they will start and stop so please check with your broadband provider the exact speed of your connection before signing up, we can not give refunds once the areas have been accessed and your IP address logged. Due to software issues between MAC and Microsoft we believe that those that use MAC computer may not be able to view the video clips, so we advise you not to use our online systems. We do every thing with in our power to assist your online experience with us, how ever we can not be responsible for your PC problems or the following: if your PC or Laptop is MAC, if you have slow broadband or a dialup connection, if your PC or Laptop is old or has old windows programs, if you have a problem with the set up or your computer system.

You should receive your password within 10 minuets of payment or once you have received conformation from Vertical Dance if you have the 1 week free lessons. If you have not received it please firstly check your spam folder then please check that you correctly inputted your email address (and you have not sent it to another of your email accounts), then go to the log in area, put in your email address, making sure of the correct spelling and then request a new password. You will receive it in a few minuets.

Due to the nature of our online instruction and copyright issues, we can only give refunds if the area has not been accessed. Any one suspected of abusing the system, sharing passwords or teaching materials will be denied access to the system and dealt with by a court of law.

PERFORMER BOOKING
All Vertical Dance invoices must be paid with in 30 days from receipt, either in to the Vertical Dance Ltd Bank account or by cheque.